Refund & Cancellation Policy

Refund & Cancellation Policy

Our policy on returns, refunds, and order cancellations.

General Policy

In general, products are non-refundable and non-returnable. We encourage you to review your order carefully before completing the purchase.

Order Replacement

We understand that mistakes can happen. If you feel you've placed an order with incorrect quantity / product type, you may request for a replacement by reaching us at info@swiftshop.in.

Incorrect or Defective Product Received

Your satisfaction is important to us. Products can be returned if you find that the product you received does not match the product you originally ordered or is defective . In such cases, please contact our support team at info@swiftshop.in or via  WhatsApp (Messages Only): +91 8830123947 immediately with a photo and an unboxing video of the incorrect item along with the order details